At Tenco Construction Co., your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website and services.
Information We Collect
- Personal Information: We may collect personal details such as your name, email address, phone number, and mailing address when you fill out forms, request services, or contact us.
- Usage Data: We collect information on how you interact with our website, including IP address, browser type, pages visited, and the duration of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, gather analytics, and personalize content.
How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To process your requests, communicate with you, and provide the services you have requested.
- Customer Support: To respond to inquiries, provide customer service, and resolve issues.
- Marketing and Communication: To send you promotional materials, newsletters, and updates that may interest you, if you have opted in.
- Website Improvement: To analyze usage data and improve our website’s functionality and user experience.
RingCentral Phone and SMS Services
We utilize RingCentral as our phone and SMS service provider to communicate with our customers. When you contact us via phone or SMS:
- Call and SMS Data: RingCentral may collect data such as call logs, SMS records, timestamps, and, in some cases, call recordings. This data helps us monitor and improve our customer service.
- Privacy Practices: RingCentral operates under its own privacy policy, which governs how they handle your information. We recommend reviewing their policy here.
- Data Sharing: While RingCentral collects this data, it is shared with us to help manage customer interactions. We do not share this data with any third parties unless required by law.
Sharing of Information
We do not sell your personal information to third parties. We may share your data with:
- Service Providers: Trusted third-party providers who assist in our operations, such as hosting services, email delivery, and customer support systems, including RingCentral. Visitor comments may be checked through an automated spam detection service.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Embedded content from other websites
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Trademarks
Green Shield California, (is/are) trademarks or service marks of Green Shield California.com.
Your Rights
You have the right to:
- Access and Correct: Request access to the personal information we hold about you and correct any inaccuracies.
- Delete: Request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
International Data Transfers
If you are located outside of the United States, your information may be transferred, stored, and processed in the United States, where our servers are located. We ensure that appropriate safeguards are in place to protect your data.
No Warranties
TencoConstructionCo.com Does not make any express or implied warranties, representations or endorsements whatsoever (including, without limitation, the implied warranties of merchantability or fitness for a particular purpose) with regard to the web site, the materials, any products, information or service provided through the web site, or any sites listed therein, and the web site will not be liable for any cost or damage arising either directly or indirectly from any such transaction. The web site does not warrant that it will be uninterrupted or error-free or that defects in it will be corrected. The web site is provided on an “As is, as available” basis. In no event will the web site or its members, managers, officers, employees, agents and the assigns of same be liable for (1) any incidental, consequential or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the web site, the materials or any information, or transactions provided on the web site or downloaded from the web site, even if the web site or its authorized representatives have been advised of the possibility of such damages, or (2) any claim attributable to errors, omissions or other inaccuracies in the web site, the materials and/or listings or information downloaded through the web site. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, the web site’s liability is limited to the greatest extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless the Web Site and its members, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys’ fees and expenses), claims, damages and liabilities related to or associated with your use of the Web Site and any violation of this Privacy Policy by you.
Governing Law and Jurisdiction
This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of California.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with the effective date.
Last Update
This Privacy Policy was last updated on August 9, 2024.
Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices or website, please contact us at:
Tenco Construction Co
19089 Painted Rock St Perris CA 92570
Phone: (866) 272-1451
Email: info@tencocc.com